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ServiceNow Service Portal 

Enhance user experiences with GlideFast Consulting and ServiceNow Service Portal. Leverage the platform’s customizable, self-service capabilities to empower users and streamline your service delivery.

Strato

Explore Strato, our design studio focused on creating delightful user experiences for ServiceNow portals

Service Portal Overview

ServiceNow Service Portal provides an intuitive, user-friendly interface that enables self-service capabilities for employees and customers. With customizable templates and robust integration options, Service Portal simplifies access to information, automates service requests, and ensures seamless interactions across your organization. By delivering personalized, responsive portals, ServiceNow helps businesses improve user satisfaction and optimize service delivery.

Service Portal (2)

Enhanced Self-Service Experiences:

Empower users with a streamlined portal that provides instant access to services, knowledge articles, and automated workflows. Reduce dependency on support teams and increase user satisfaction. 

Customizable and Branded Portals: 

Tailor the portal to reflect your brand identity and meet the unique needs of your organization. Deliver a consistent and engaging user experience.
  

Seamless Integration: 

Connect the portal with existing systems, tools, and workflows to ensure a unified service experience. Service Portal integrates effortlessly with the broader Now Platform® ecosystem.

Service Portal Success          Life_Time_Fitness_logo.svg 

 

“70% increase in Knowledge Base Views, and 90% Portal approval rating Custom PDF Rendering Widget.”

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Kickstart your Service Portal Transformation Today

FastTrack

Employee-center-pro

Employee Center Pro Design FastTrack accelerates the launch of a unified employee experience by designing and configuring tailored portals, curated content, and role-based access using Employee Center Pro.

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Features of Service Portal

ServiceNow Service Portal provides advanced features to simplify self-service and deliver an exceptional user experience. GlideFast Consulting ensures you maximize the value of these capabilities for your organization.

  1. Intuitive, Modular Design

    Streamline user interactions with an easy-to-navigate interface and modular design that enables flexibility and adaptability for different use cases.

  2. Unified Service Center

    Empower customers to resolve issues independently through a unified portal with knowledge, service catalogs, and chatbots.

  3. AI-Powered Search

    Leverage intelligent, AI-driven search capabilities that help users quickly find the information, services, or solutions they need without hassle.

  4. Cross-Device Compatibility

    Ensure a seamless and consistent experience across all devices—desktop, tablet, or mobile—empowering users to access services anytime, anywhere.

Ready to Elevate Your Service Experience?

Unlock the potential of ServiceNow Service Portal with GlideFast Consulting and transform your self-service capabilities today.

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Waltham, MA 02451
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