ServiceNow HR
Service Delivery
HRSD
Empower your workforce with GlideFast Consulting and ServiceNow HRSD. Streamline HR processes, enhance employee experiences, and drive productivity with our expertise and the industry-leading platform.HRSD Overview
ServiceNow HR Service Delivery (HRSD) is a cutting-edge platform designed to transform the way organizations manage and deliver HR services. By automating routine tasks, integrating HR systems, and providing intuitive self-service tools, HRSD simplifies HR operations and boosts employee satisfaction. It enables HR teams to focus on strategic initiatives while ensuring employees receive seamless, personalized support. With HRSD on the Now Platform®, organizations can create a connected and engaged workforce.
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Intuitive Self-Service Portal:
Empower employees with a centralized self-service portal for accessing HR information, submitting requests, and tracking updates. With AI-powered virtual agents and a robust Knowledge Base, employees can resolve issues quickly without needing direct HR intervention.
Centralized HR Case Management:
Improve HR support with a unified case management system that provides visibility into employee inquiries and resolutions. This centralized approach enables HR teams to deliver faster, more consistent service and identify areas for improvement.HRSD Success 
"The team has been ON POINT... like, really, really good!"
- Sony Interactive Entertainment
Kickstart your HRSD Transformation Today
FastTrack
HRSD is a foundational accelerator that quickly implements Human Resources Service Delivery (HRSD) by configuring core setup, HR case types, employee service center, and HRSD plugins.
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Transform Your Employee Experience with GlideFast's HRSD FastTrack
HRSD Applications & Capabilities
GlideFast Consulting delivers key apps and capabilities for ServiceNow HR Service Delivery, offering scalable solutions that adapt to your evolving HR needs and employee expectations.
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Advisory on Now Assist for HRSD
Get expert advisory services to optimize HRSD workflows, leveraging Now Assist for HRSD to enhance employee experiences and operational efficiency.
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Employee Center
Provide a centralized portal for employees to access services, knowledge, and self-service options, improving engagement and satisfaction.
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Employee Journey Management
Streamline the employee lifecycle from onboarding to offboarding, ensuring a seamless and personalized experience.
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Issue Auto Resolution
Automatically resolve common HR issues using AI-driven workflows, reducing manual intervention and speeding up case resolution.
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Case & Knowledge Management
Organize and manage HR cases and knowledge articles to enable faster issue resolution and better decision-making.
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HR Agent Workspace
Provide HR agents with a unified workspace to manage cases, tasks, and employee interactions efficiently.
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Now Mobile
Empower employees and HR agents with mobile access to services, enabling faster, on-the-go responses and resolutions.
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Virtual Agent
Automate routine HR tasks with AI-powered virtual agents that assist employees 24/7, improving service delivery.
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Universal Request
Enable employees to submit a single request across multiple HR services, simplifying the process and improving service speed.
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Performance Analytics
Gain actionable insights into HR service performance and employee satisfaction to drive continuous improvement.
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Predictive Intelligence
Use AI to anticipate HR needs and automate responses, improving efficiency and employee satisfaction.
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Process Mining
Analyze HR workflows to uncover inefficiencies and improve processes for faster, more effective service delivery.
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Employee Relations
Manage and resolve employee relations cases with enhanced tracking, workflows, and case management capabilities.
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Alumni Service Center
Provide ongoing support and engagement with former employees through a dedicated portal for alumni services.
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Workforce Optimization
Maximize HR efficiency by optimizing workforce management with data-driven insights and smart automation.
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Employee Document Management
Securely store and manage employee documents, ensuring compliance and easy access to critical records.
Ready to Transform Your HR Service Delivery?
Unlock the full potential of ServiceNow HRSD with GlideFast Consulting and elevate your employee experience to new heights.