Driving Innovation and Cost Efficiency in TMT with ServiceNow

Key Challenges in TMT

Fragmented Customer Experience

TMT companies often need help to provide consistent customer experiences across multiple platforms. ServiceNow unifies interactions, enhancing satisfaction and driving customer loyalty.
Complex Service Delivery

Managing diverse service offerings across global operations can lead to inefficiencies. ServiceNow automates processes and enhances collaboration, improving service delivery efficiency.
Data Security Concerns

Protecting sensitive data is crucial in the TMT industry. ServiceNow offers robust security solutions to mitigate risks and ensure compliance with regulatory requirements.

Unlock Benefits with ServiceNow Solutions

Elevate Your TMT Operations for Strategic Advantage

Modernize Infrastructure

Implement cutting-edge ServiceNow solutions to modernize and optimize your IT infrastructure.

Adapt to Market Dynamics

Stay agile with real-time insights and predictive analytics to anticipate market shifts and customer behaviors.

Secure Your Operations

Safeguard your business with robust security measures and ensure compliance with industry standards.

Empower Your Workforce

Equip your teams with tools for enhanced productivity and foster a culture of innovation.

ServiceNow ITSM:

Streamline IT service management to improve efficiency and reduce costs.

ServiceNow ITOM:

Deliver proactive digital operations by automating processes, enhancing visibility, and ensuring timely issue resolution for improved service reliability and efficiency.

ServiceNow CSM:

Deliver great customer service while reducing costs.

Telecommunications, Media and Technology

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Telecommunications, Media and Technology

National Media & Entertainment Company Streamlines Project Management with ServiceNow SPM

The Challenge A national media and entertainment organization uses ServiceNow’s ITSM application and chose to add the ITBM suite in...

Telecommunications, Media and Technology

Tech Company Implements ServiceNow's Employee Center and Agent Chat

The Customer The client, an industrial tech company, had already been utilizing ServiceNow, and relied on the platform primarily for...

Telecommunications, Media and Technology

A Mobile Carrier's Journey with ServiceNow TSM and TSOM

The Customer The client, a large wireless carrier in the United States, was working with multiple tools that caused handling customer...

Drive Innovation in Telecom, Media, and Tech with ServiceNow

Build agile and scalable operations that empower your team to deliver exceptional services in the fast-paced TMT sector.

Key Challenges in TMT

Fragmented Customer Experience

Complex Service Delivery

Data Security Concerns

Unlock Benefits with ServiceNow Solutions

Elevate Your TMT Operations for Strategic Advantage

Modernize Infrastructure

Adapt to Market Dynamics

Secure Your Operations

Empower Your Workforce

Customized ServiceNow Solutions Tailored to Your Needs

ServiceNow ITSM:

ServiceNow ITOM:

ServiceNow CSM:

Success Stories: Real Results from Real Clients

Telecommunications, Media and Technology

National Media & Entertainment Company Streamlines Project Management with ServiceNow SPM

Tech Company Implements ServiceNow's Employee Center and Agent Chat

A Mobile Carrier's Journey with ServiceNow TSM and TSOM

Additional Resources