Apex Systems, LLC d.b.a. GlideFast Consulting is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact recruits@glidefast.com.
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GlideFast Consulting - Strategic Advisor (Remote)
Reference
JBRQ0001010
Job Details
RemoteAt GlideFast Consulting, we are dedicated to helping our customers see the benefits and value of their ServiceNow implementation come to life.
As an IT Service Management Advisor with GlideFast Consulting, you are high-performing Strategic Consultant, with a proven track record of assisting clients with building and adopting ITIL based service management practices. You will work directly with our clients, and our team of seasoned professionals, to craft and optimize service management practices, and lead to ensure a successful deployment of the ServiceNow platform. The IT Service Management Advisor must have excellent analytical and communication skills, along with an intermediate to advanced level of knowledge with the ITIL framework, and a desire to learn and grow in a dynamic environment as an ITSM/ITIL professional. The IT Service Management Advisor provides ITIL-based Information Technology Service Management (ITSM) knowledge and expertise to GlideFast customers and stakeholders in support of our client’s efforts to mature key internal processes, and ready them for a successful implementation of the ServiceNow platform.
The IT Service Management Advisor will provide ITSM process (such as Change, Incident, and Configuration Management) consulting services for our clients as they aim to build or optimize their current state of operations. The IT Service Management Advisor will also work hand-in-hand with GlideFast’s team of ServiceNow Technical Consultants to help craft the platform’s requirements, based on the processes designed and optimized. The ideal candidate will also have working knowledge of the ServiceNow platform, with the ability to work with a Solutions Consultant to translate business requirements into platform stories.
Location: Remote
Employment Status: Full-time
Travel Requirements: 25% or less
What is the role?
At GlideFast Consulting, we are dedicated to helping our customers see the benefits and value of their ServiceNow implementation come to life.
As an IT Service Management Advisor with GlideFast Consulting, you are high-performing Strategic Consultant, with a proven track record of assisting clients with building and adopting ITIL based service management practices. You will work directly with our clients, and our team of seasoned professionals, to craft and optimize service management practices, and lead to ensure a successful deployment of the ServiceNow platform. The IT Service Management Advisor must have excellent analytical and communication skills, along with an intermediate to advanced level of knowledge with the ITIL framework, and a desire to learn and grow in a dynamic environment as an ITSM/ITIL professional. The IT Service Management Advisor provides ITIL-based Information Technology Service Management (ITSM) knowledge and expertise to GlideFast customers and stakeholders in support of our client’s efforts to mature key internal processes, and ready them for a successful implementation of the ServiceNow platform.
The IT Service Management Advisor will provide ITSM process (such as Change, Incident, and Configuration Management) consulting services for our clients as they aim to build or optimize their current state of operations. The IT Service Management Advisor will also work hand-in-hand with GlideFast’s team of ServiceNow Technical Consultants to help craft the platform’s requirements, based on the processes designed and optimized. The ideal candidate will also have working knowledge of the ServiceNow platform, with the ability to work with a Solutions Consultant to translate business requirements into platform stories.
Location: Remote
Employment Status: Full-time
Travel Requirements: 25% or less
What experience do you need for success?
What will you bring with you?
The starting pay range for this role is $0.00 - $0.00. Actual compensation will depend on a number of factors, including actual work location, relevant experience (internal or external), technical skills, and other qualifications.
Apply For This Opportunity
Reference
JBRQ0001010
