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GlideFast Consulting - Center of Excellence 2.0 Lead- ITOM (Remote)
Reference
JBRQ0001010
Job Details
RemoteApplication deadline: Wednesday December 10, 2025 5pm EST
Resume required, Cover Letter Optional with application
We are seeking a motivated and product-passionate ITOM CoE Lead to drive the evolution, adoption, and continuous improvement of our product-specific delivery frameworks around product-specific CoEs. This role is ideal for individuals who thrive on shaping best practices, maintaining/sharing our internal knowledge and experience, driving and championing excellence—without the need for direct people management.
What is the role?
● Lead the creation, refinement, and rollout of product-specific frameworks, standards, and delivery accelerators that are product/domain specific, but as part of Delivery 2.0 methodology.
● Work with leadership to drive our leadership in the product-area
● Identify areas for improvement and propose scalable, repeatable solutions.
● Support knowledge-transfer efforts, including playbooks and enablement sessions.
● Serve as a subject-matter advocate for product quality, delivery maturity, and process optimization - externally and internally.
What experience do you need for success?
● Strong passion for a specific product area or platform (e.g., ServiceNow modules, apps, or domain specialties).
● A desire to lead initiatives, influence outcomes, and set a high bar for delivery excellence—without formal people-leader responsibilities.
● Ability to take on this challenge in addition to billable consultative work
What will you bring with you?
● Strong thought leadership in the ITOM domain
What is the role?
● Lead the creation, refinement, and rollout of product-specific frameworks, standards, and delivery accelerators that are product/domain specific, but as part of Delivery 2.0 methodology.
● Work with leadership to drive our leadership in the product-area
● Identify areas for improvement and propose scalable, repeatable solutions.
● Support knowledge-transfer efforts, including playbooks and enablement sessions.
● Serve as a subject-matter advocate for product quality, delivery maturity, and process optimization - externally and internally.
What experience do you need for success?
● Strong passion for a specific product area or platform (e.g., ServiceNow modules, apps, or domain specialties).
● A desire to lead initiatives, influence outcomes, and set a high bar for delivery excellence—without formal people-leader responsibilities.
● Ability to take on this challenge in addition to billable consultative work
What will you bring with you?
● Strong thought leadership in the ITOM domain
The starting pay range for this role is $0.00 - $0.00. Actual compensation will depend on a number of factors, including actual work location, relevant experience (internal or external), technical skills, and other qualifications.
Apply For This Opportunity
Reference
JBRQ0001010