Apex Systems, LLC d.b.a. GlideFast Consulting is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact recruits@glidefast.com.
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GlideFast Consulting - Project Coordinator (Remote)
Reference
JBRQ0001010
Job Details
RemoteAs a Project Coordinator with GlideFast Consulting, you will be accountable for the management and delivery of ServiceNow Delivery projects. You will provide oversight and management of day-to-day tasks, project hours/budget and status reports related to the team assigned to the client. You will utilize best practices for effective work/backlog management. Lead operational support activities to define work schedules and assignments, review deliverables, manage discrepancies and communicate effectively with the customer and team.
What is the role?
As a Project Coordinator with GlideFast Consulting, you will be accountable for the management and delivery of ServiceNow Delivery projects. You will provide oversight and management of day-to-day tasks, project hours/budget and status reports related to the team assigned to the client. You will utilize best practices for effective work/backlog management. Lead operational support activities to define work schedules and assignments, review deliverables, manage discrepancies and communicate effectively with the customer and team.● Develop and manage relations with key client stakeholders
● Partner with clients to provide best services in order to meet their business objectives
● Provide oversight and management of time and schedule on assigned projects
● Manage resources time and utilization on client projects using best practices
● Develop a process to manage team’s work backlog using SNOW PPM, JIRA, SNOW Agile or other agile and project management tools
● Ensure PPM is updated on a regular basis with project status, key deliverables, risks and issues
● Ensure weekly status updates are communicated to clients and management
● Update resource plans on a regular basis as directed by management
● Ensure all key deliverables are delivered to clients in a timely manner and centrally stored.
● This includes, but not limited to teamwork distribution, utilization reports, meeting agendas/notes, key deliverables roadmaps
● Collaborate with solution consultants, business process consultants, and developers to deliver solutions to the client
● Deliver measurable results within appropriate timeline resulting in positive customer feedback
What experience do you need for success?
● 1+ year(s) in a consulting position, managing professional service engagements
● 1+ year(s) working in ServiceNow with experience in at least one module
● Working experience with Agile required
● Working proficiency of ITIL required
● Experience with one or more project management software suites: MSProject, JIRA, ServiceNow PPM
● Experience providing effective, regular client project status reports
What will you bring with you?
● Agile/SAFe Certification required
● Degree in Information Technology or related field (or equivalent experience)
● PMP Certification preferred
● ITIL V3 or V4 Foundations Certification preferred
● ServiceNow Certified System Administrator preferred
● Maintain an active government security clearance if applicable
The starting pay range for this role is $60,000 - $115,000. Actual compensation will depend on a number of factors, including actual work location, relevant experience (internal or external), technical skills, and other qualifications.
The starting pay range for this role is $60,000.00 - $115,000.00. Actual compensation will depend on a number of factors, including actual work location, relevant experience (internal or external), technical skills, and other qualifications.
Apply For This Opportunity
Reference
JBRQ0001010