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GlideFast Consulting - Cleared ServiceNow Business Analyst (Remote)

Reference

JBRQ0001010

Job Details

Remote

Pharicode Business Analysts work closely with customers and implementation teams to support requirements elicitation, documentation, and delivery for large scale customer engagements.  As a Business Analyst, you will work with a vast range of organizations to help them work more efficiently and gain greater value using the ServiceNow platform.  You are essential in designing and deploying best practice process solutions that help achieve the strategic goals of our customers. In this role, you will lead process discovery, re-engineering, improvement, and analysis sessions to identify solutions that are repeatable, efficient, and accelerate value by employing proven best practice solutions.  You will document, prioritize, and support in the delivery of the overall solution that will allow our customers to manage work more efficiently, and meet the overall goals of the project.   

Location: Washington D.C.

Clearance: Active Secret

Job Type- Full Time

Role Competencies


● Prepare and lead process discovery and requirement workshops with customer sponsors and key stakeholders to identify requirements.
● Document, communicate and validate business, functional design, and process requirements throughout the customer engagement.  
● Identify areas of process/platform improvement and recommend solutions to gain process efficiencies, improve long-term platform sustainability, and increase adoption rates
● Provide guidance to customers of tools, features, and processes available to them on the ServiceNow platform that could provide additional value.
● Ensure all process related deliverables to customers are complete, consistent, high quality, on time and deliver valued outcomes.
● Design and deliver tailored ServiceNow solution demonstrations that align to customers' objectives along with key metrics and KPI's to quantify the solution value.
● Collaborate and contribute to the organization to support continuous improvement of customer delivery, best practice processes, collateral, and team development
● Invest and maintain expertise in ServiceNow products, processes, best practices, capabilities, and features
● Juggle multiple complex projects or initiatives.
● Maintain professionalism and an uninterrupted work environment during all client meetings and interactions

 

What is the role?

Pharicode Business Analysts work closely with customers and implementation teams to support requirements elicitation, documentation, and delivery for large scale customer engagements.  As a Business Analyst, you will work with a vast range of organizations to help them work more efficiently and gain greater value using the ServiceNow platform.  You are essential in designing and deploying best practice process solutions that help achieve the strategic goals of our customers. In this role, you will lead process discovery, re-engineering, improvement, and analysis sessions to identify solutions that are repeatable, efficient, and accelerate value by employing proven best practice solutions.  You will document, prioritize, and support in the delivery of the overall solution that will allow our customers to manage work more efficiently, and meet the overall goals of the project.   

Location: Washington D.C.

Clearance: Active Secret

Job Type- Full Time

Role Competencies


● Prepare and lead process discovery and requirement workshops with customer sponsors and key stakeholders to identify requirements.
● Document, communicate and validate business, functional design, and process requirements throughout the customer engagement.  
● Identify areas of process/platform improvement and recommend solutions to gain process efficiencies, improve long-term platform sustainability, and increase adoption rates
● Provide guidance to customers of tools, features, and processes available to them on the ServiceNow platform that could provide additional value.
● Ensure all process related deliverables to customers are complete, consistent, high quality, on time and deliver valued outcomes.
● Design and deliver tailored ServiceNow solution demonstrations that align to customers' objectives along with key metrics and KPI's to quantify the solution value.
● Collaborate and contribute to the organization to support continuous improvement of customer delivery, best practice processes, collateral, and team development
● Invest and maintain expertise in ServiceNow products, processes, best practices, capabilities, and features
● Juggle multiple complex projects or initiatives.
● Maintain professionalism and an uninterrupted work environment during all client meetings and interactions

 

 

What experience do you need for success?

 

 

What will you bring with you?

 


The starting pay range for this role is $0.00 - $0.00. Actual compensation will depend on a number of factors, including actual work location, relevant experience (internal or external), technical skills, and other qualifications.

Apex Systems, LLC d.b.a. GlideFast Consulting is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact recruits@glidefast.com.

Apply For This Opportunity

Reference

JBRQ0001010