Apex Systems, LLC d.b.a. GlideFast Consulting is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact recruits@glidefast.com.
Join The GlideFast Team
Work with the best consultants and developers in the industry.
GlideFast Consulting - Solutions Consultant
Reference
JBRQ0001010
Description
As a Solutions Consultant with GlideFast Consulting, you have the opportunity to contribute to the team as a pre-sales and delivery consultant. This position requires broad technical and process knowledge across a wide portfolio of GlideFast’s services and products. You will assist clients by crafting solutions to complex problems leveraging the ServiceNow platform.
Responsibilities
* Provide ServiceNow vendor and industry best practice recommendations for ServiceNow implementations to customers * Support sales discovery conversations * Assist with pre-sales activities related to technical and functional inquiries * Lead preliminary scoping sessions to scope potential engagements * Scope and estimate project LOEs (level of effort) * Utilize strong communication and presentation skills demonstrating solutions to an often complex audience including both technical subject matter experts and C-Level leaders with business acumen * Provide in-depth details of project scope to delivery teams * Assist with preparing ROMs (Rough Order of Magnitude) and SOWs (Statement of Work) * Revise and update ROMs and SOWs * Create and review business agreements and contracts * Maintain current certifications and stay up to date on all Delta releases * Any other duties and tasks assigned by the manager* Obtain new ServiceNow certifications * Volunteer to assist with internal projects * Contribute to team development and knowledge sharing through internal webinars, training, blogs, mentorship, and team support * Engage with others in similar roles to socialize best practice and lessons learned from project engagements
Qualifications
* Demonstrate technical proficiency with ServiceNow ITSM plus one additional major application suite (ITOM, SAMP, ITBM, SecOps, GRC, CSM, HRSD) * ServiceNow Certified Implementation Specialist certifications are required (minimum of 1; 3 preferred) * ServiceNow Sales Accreditations are required (Platform, ITSM, and at least 1 other specialist area; total of 6 preferred) * ServiceNow Pre Sales Accreditations are required (Platform, ITSM, and at least 1 other specialist area; total of 6 preferred)* Self-motivated, disciplined professional able to function as a true business leader with a record of accomplishment in managing multiple complex tasks * Uphold excellent time management and organizational skills with an aptitude toward creative problem-solving. * Excellent proficiency with English language: written, reporting, verbal/oral communication skills; must be an effective presenter * Excellent communication skills required- verbally with customers and all levels of the business, as well as written with technical assessments and project-related reports * Proven troubleshooting skills * Continue learning service delivery solutions, technologies, and methodologies. * Maintain professionalism and an uninterrupted work environment during all client meetings and interactions * Excellent communications skills required – verbally with all levels of customer IT and business management as well as written with technical assessments and project-related reports
Certifications / Education
* ServiceNow Certified System Administrator (CSA) certification required * ITIL 4 Foundation certification required * Maintain an active government security clearance if applicable
The starting pay range for this role is $130,000.00 - $165,000.00. Actual compensation will depend on a number of factors, including actual work location, relevant experience (internal or external), technical skills, and other qualifications.
Apply For This Opportunity
Reference
JBRQ0001010