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The GlideFast team is incredibly attentive and extremely technically proficient. Their staff is among the best we have worked with when it comes to ServiceNow services. They not only are able to handle any request we throw at them but they contribute ideas on how we can improve, and deliver on time every time.

Director of UX, Healthcare and Diagnostics

practicing quality change management in ServiceNow

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Practicing Quality Change Management in ServiceNow

Change management is arguably one of the most important processes in ITSM. One mistake in the process can cost a company millions of dollars. It’s straightforward in theory, but can have major orga...

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